How often must personnel affected by delays repeat announcements?

Personnel affected by delays are required to repeat announcements every 3 to 5 minutes. This frequency is crucial for maintaining clear communication with passengers during transit disruptions. By providing updates within this timeframe, the personnel ensure that riders are kept informed about the status of delays, minimizing confusion and uncertainty.

The 3 to 5-minute interval strikes a balance between providing timely information and allowing enough time for previous announcements to be absorbed by commuters. This timeframe helps to reassure passengers that the transit authority is actively monitoring the situation and cares about their experience. The rationale behind this practice is both operational efficiency and customer service, ensuring that riders feel attended to during unexpected delays.