What is the role of CTA supervisors during high-traffic events?

The role of CTA supervisors during high-traffic events is primarily focused on coordinating staff. This involves ensuring that personnel are assigned effectively to manage the increased volume of passengers and maintaining the smooth operation of transit services. Supervisors are responsible for organizing staff schedules, overseeing on-the-ground logistics, and facilitating communication among team members to respond to any issues that may arise during the event. Their coordination efforts are essential to manage crowd control, enhance rider safety, and optimize service efficiency in what can often be chaotic scenarios.

The other options do not align with the immediate responsibilities required during high-traffic events. Analyzing financial reports, for instance, is a task that generally takes place away from the event itself and is not directly relevant to the real-time management of transit services. Marketing upcoming events usually falls under a different department, focusing on promotion rather than operational management. Similarly, training new hires is a vital function but is typically performed outside of immediate event contexts, ensuring that staff is properly trained prior to managing actual live situations.