Which report is to be used when all Ventra Vending Machines malfunction?

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The Free Rider Report is specifically designed to address issues related to fare collection systems, which includes Ventra Vending Machines. When these machines malfunction, they can result in passengers not being able to purchase fares, potentially leading to instances where riders use the transit system without paying. The Free Rider Report allows for the documentation of such incidents, helping to track the impact of the vending machine malfunctions on fare collection and addressing any revenue losses or service disruptions caused by these malfunctions.

In contrast, the other reports serve different purposes. The Customer Statement would typically be used for customer service inquiries or feedback, and the Daily Activity Report focuses on the day-to-day operations and performance metrics. The 10-43 Notification is often used for various operational notices but would not specifically target issues related to fare collection equipment. Therefore, the Free Rider Report is the appropriate choice for addressing the situation with Ventra Vending Machines malfunctions.

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